Twiin for restaurants

An AI Restaurant Assistant That Knows Your Menu

Give every guest a fast, informed answer about your menu and experience—while your team stays focused on hospitality, food, and the moments that need a human.

Start with the knowledge you already have. No code required.

Answers served while your team serves the room.

Why it works

Make your best answers easier to reach.

Twiin brings your approved knowledge into a conversational experience people can access when a question appears.

Make the menu conversational

Help guests explore ingredients, preparation, pairings, and recommendations in their own words.

Protect staff attention

Handle common questions without repeatedly pulling servers, hosts, or managers away from service.

Welcome more confidently

Explain policies, hours, accessibility, Wi-Fi, ordering, and the story behind your restaurant.

How it works

Start. Teach. Share.

Create the knowledge layer once, then make it available by website, direct link, or QR code.

Add the menu and restaurant knowledge

Upload menu details, ingredient notes, service information, brand story, and approved answers.

Place access where guests need it

Embed Twiin online or add a QR code to menus, tables, windows, receipts, and pickup areas.

Review what guests ask

Use recurring questions to improve menu language, staff training, signage, and your Twiin.

In the real world

Support the whole guest journey.

Before the visit

Answer questions about hours, reservations, parking, accessibility, and group dining.

At the table

Explain dishes, ingredients, preparation, portions, and pairing ideas.

During pickup

Clarify timing, reheating, substitutions, loyalty, and order questions.

After the meal

Share catering details, events, feedback options, and reasons to return.

Questions answered

What people ask about this Twiin.

Can Twiin answer allergy questions?

Twiin can communicate the ingredient and allergen information your restaurant provides. It should not replace required staff confirmation or your food-safety procedures, especially where cross-contact is possible.

Does this replace servers or hosts?

No. It handles repeatable informational questions so staff can spend more attention on hospitality, judgment, and service recovery.

Can it work from a table QR code?

Yes. Guests can scan a QR code and open the restaurant’s Twiin in their phone browser without downloading an app.

How quickly can menu changes be reflected?

Once you update the approved knowledge behind your Twiin, the new information can be available through the same website link and QR-code destination.

Need a table-side experience?

Explore the interactive AI menu.

This page covers restaurant-wide guest assistance. See the focused table-side experience for dish discovery, dietary guidance and pairing questions.

Explore AI menu assistant →

Intelligence. Multiplied.

Create the Twiin only you can teach.

Upload what you know, shape how it responds, and give people a better answer at the exact moment they need it.

Get started with Twiin