Give it a specific role
Create a product specialist, hotel concierge, menu guide, digital coach, onboarding assistant or another focused persona customers immediately understand.
No-code AI assistant builder
Create a Twiin that represents a defined job, learns from the knowledge you approve and gives customers useful answers through your website, a direct link or a QR code—without writing code.
Guided setup · Your knowledge and instructions · Update as your business changes
What you can build
A Twiin has a job, a source of approved knowledge and a way of responding that reflects the person, product or business it represents.
Create a product specialist, hotel concierge, menu guide, digital coach, onboarding assistant or another focused persona customers immediately understand.
Bring together product documentation, policies, service details, links, frequently asked questions and first-hand expertise.
Set tone, priorities, boundaries and guidance for questions that require staff, safety checks or professional judgment.
Ask realistic questions, refine gaps and confirm that important answers reflect the current information you want customers to receive.
Put the same Twiin on a website, in an email signature, behind a QR code or at a direct link without requiring an app.
Learn what people need to know, then improve your Twiin, documentation, signs, training and customer journey.
How it works
You stay in control of the source material and experience. Twiin turns that preparation into help people can reach when a question appears.
Name who or what the Twiin represents, choose its audience and define the outcome it should help people achieve.
Use the materials you already maintain, then fill the gaps with approved explanations and practical guidance.
Publish a stable link or QR destination and keep improving the knowledge behind it instead of reprinting every answer.
Useful by design
Make approved answers to routine pre-sale and support questions available around the clock.
Help customers find setup, compatibility, maintenance and troubleshooting guidance.
Answer property, menu, amenity, policy and local questions while staff focus on guests.
Extend a coach's frameworks, a founder's product knowledge or a specialist's repeatable guidance.
Questions answered
No. Twiin provides a guided builder for adding knowledge, shaping the assistant's role and sharing it without writing code.
You can add approved business information such as documents, web links, policies, product details, menus, service guides and your own expertise.
Share it with a direct web link, add it to your website or connect it to a QR code on a product, menu, sign, room guide or printed material.
Yes. You can refine the knowledge and instructions as your products, policies and services change.
Choose your next step
Your knowledge, available
Start with one clear job, add the knowledge people repeatedly need and make the result available wherever questions happen.
Create your Twiin