Customer-facing AI, trained by you
Twiin turns your knowledge into a 24/7 AI assistant that reflects your expertise and personality. Share it by link or QR code. Teaching Twiin is as simple as sending a tweet.
WineryLearn more
Which wine pairs best with tonight’s mushroom risotto?
I’d pour our 2022 Estate Pinot Noir. Its bright acidity and earthy cherry notes complement the mushrooms. It comes from Block 4—the cooler parcel behind the tasting room.
Source: 2022 vintage notes · Block 4Built for the questions your customers ask every day
The cost of repeating yourself
Customers wait. Your team stops. The same answers get typed again. Twiin gives people a reliable first stop—so simple questions get resolved and human attention goes where it matters.
Customers can ask when the question occurs instead of searching, waiting or abandoning the journey.
Your best product, service and local knowledge stays accessible after hours and across time zones.
Teach the answer once. Let customers access it wherever you publish your Twiin.
Simple by design
No development project. No complicated setup. Build a useful customer experience with knowledge you already have.
Upload documents, add links, use images or dictate what you know.
Give your Twiin the context, guidance and voice customers should experience.
Share it through a direct link, QR code or your website so answers are always close.
Useful in the real world
Build a focused assistant for each audience, location, product or part of your expertise.
RestaurantsMenus, ingredients, dietary needs, hours and ordering questions—without pulling staff away from guests.
Explore restaurant Twiins →
HotelsGuest questions, amenities and local recommendations, day or night.
Explore hotel Twiins →
Short-term rentalsCheck-in, Wi-Fi, house rules and recommendations without the late-night message.
Explore host Twiins →
Coaches and expertsGive clients access to your frameworks, philosophy and frequently needed guidance while preserving your time for higher-value work.
Explore coaching Twiins →Make the invisible cost visible
Adjust the assumptions to model the time and labor value spent answering routine inquiries today.
Illustrative savings model
Illustrative estimate based on 250 active days and assumes Twiin can handle the selected routine inquiries. Actual results vary.
Built to become useful fast
Twiin connects your knowledge with the people who need it, then helps you see what they are trying to learn.
Bring together documents, links, images and dictated context instead of rewriting everything for a new system.
Build around your business knowledge, tone, logic and preferred way of helping customers.
Publish through a direct link, QR code or web experience for help at the point of need.
Use dashboard insights to understand what customers ask and where your information can improve.
Create up to 10 Twiins for different audiences, locations, products or specialties.
Your Twiin works from the knowledge you provide, giving you a focused home for customer-facing expertise.
Hardworking Twiins
“My Twiin helps investors evaluate deals anytime, anywhere—so they never miss an opportunity.”
“My Twiin answers dietary questions and handles the vibe checks, letting my team focus purely on the food.”
“My Twiin handles local recommendations, amenity details and special requests—delivering help around the clock.”
Start small. Scale what works.
Create focused assistants for the different people, places and products your business serves.
$19/month
Want to try it first? Use promo code 7DAYTRIAL007 for a 7-day trial.
Questions, answered
Still curious? Try the live Twiin and experience the product the way your customers will.
Ask a live Twiin →A Twiin is a customer-facing AI assistant trained on knowledge you choose to provide. It can represent you, your business, a product, a service or a focused area of expertise.
No. Add the material you already have, shape how your Twiin should help, and publish it without building an AI system from scratch.
Twiin can learn from documents, web links, images and dictated knowledge, allowing you to bring scattered business information into one customer-facing experience.
Share your Twiin through a direct link, a QR code or a web experience. This makes it useful at a front desk, on packaging, inside a property, on a menu or anywhere else questions occur.
Common uses include restaurants, hotels, short-term rentals, coaches, real estate professionals, retailers, wineries and teams that support products or services.
The current introductory plan includes up to 10 Twiins, so each one can serve a distinct role, audience, product or location.
Twiin is best used as an always-available first stop for routine questions. It helps preserve human attention for exceptions, judgment calls and conversations where a person adds the most value.
Your knowledge is already valuable
Build a Twiin in minutes. Teach it once. Let it help again and again.
